Verifying Your vif333 Account
Account verification is how we keep your balance and your wallet details protected. We ask you to submit a valid government-issued ID and a selfie during the verification step — this confirms that the account belongs to you and that withdrawals only ever reach the right person. Verification is a one-time step; once your account is cleared, you will not need to
repeat it unless you update your wallet details. The process is handled through the account settings screen, and our Indonesia support team is available to help if a document upload fails or if your status stays pending.
- Prepare your ID document — A national ID card or passport is accepted. Make sure all four corners are visible in the photo.
- Upload through account settings — Go to your profile, tap Verify Account, and upload the document image directly from your phone.
- Submit a selfie for confirmation — Hold your ID next to your face for the selfie — this step pairs your document to your account holder.
- Wait for the status update — Our team reviews the submission and updates your account status; contact support if it stays pending.